Terms and Conditions

Terms and conditions apply to all clients (“you”) purchasing items from PA Design Group LLC and (but not limited to) BOKID (“we” and “our”) regarding all sales including online sales.

Quoted delivery dates are estimated and may be subject to change without prior notice. PA Design Group LLC cannot be held liable for direct or indirect loss or damage should delivery be made at a different date than the estimated delivery date.

For deliveries outside the United States and Canada, please contact us directly at bokidcollection@gmail.com. All deliveries outside the U.S.A., clients will be responsible for payment for all incurred shipping charges including duties and taxes as required by the Country of final destination. Delivery charges are calculated by volumetric weight or size depending on method of shipping.

We reserve the right to contact you to obtain additional information to complete an order.

BOKID rugs are fabricated with abaca fiber, a natural fiber. All though the rugs and fabric are fabricated with the highest quality fiber, some color variations are expected. If an item(s) does not meet our standard of quality, you may request for a return for store credit only. Client will be responsible for all return shipping costs. Please contact bokidcollection@gmail.com for assistance.

Browser software, computers and mobile devices used to view our products may contribute to varied color representation of BOKID rugs. We cannot be held responsible or liable for color variations which may occur with natural fibers.

Please let us know if you would like to request for a sample. Unless samples are in stock, it will normally take two weeks to mail them out.

Patterns can have size and measurements variations due to our hand manufacturing. We cannot be held responsible for variations in patterns. None of our products can be used satisfactorily as wall to wall carpeting.

All prices are subject to change without prior notice.

Payment in full is required for all purchases. Although we accept deposits on custom orders, BOKID rugs will only be shipped when final balance is received. We reserve the right to hold delivery until orders are paid in full.